CZ77 Privacy Policy
Keeping Your Data Safe

1 Introduction

CZ77 ("we", "us", "our", "the Platform") is committed to protecting the privacy of all players and visitors who use the CZ77 website and mobile application. This Privacy Policy explains how we collect, process, store and protect your personal information when you access or use any part of CZ77.

This policy applies to all registered account holders, visitors to the CZ77 website, and users of the CZ77 mobile app. It covers data collected through the website, the app, customer support channels and payment processing flows.

By registering an account, logging in or continuing to use CZ77 after this policy has been updated, you acknowledge that you have read and understood how your data is handled as described here. If you have any concerns about how your data is processed, please contact our support team before continuing to use the platform.

CZ77 is designed primarily for players in Pakistan. All transactions are conducted in PKR, and our platform supports local payment methods including JazzCash, Easypaisa and Raast. We understand that trust is especially important when financial transactions are involved, and we take our data protection responsibilities seriously.

2 Data We Collect

CZ77 collects personal information in several ways — directly from you during registration and account use, automatically through the platform, and from payment processors when you make deposits or withdrawals.

Information you provide directly:

• Registration data: Full name, date of birth, email address, phone number and any other details provided at the time of creating your account.
• Identity verification documents: Where we request verification, this may include copies of a CNIC (Computerised National Identity Card), passport, or other identity documents along with proof of address.
• Payment information: Details related to your chosen deposit or withdrawal method (see Section 4 for more detail on payment data).
• Support communications: Any messages, emails or chat transcripts exchanged with the CZ77 support team.
• Responsible gaming information: If you contact us to set deposit limits, request self-exclusion or raise a responsible gaming concern, we record that information to action your request and protect your welfare.

Information collected automatically:

• Device and browser data: Device type, operating system, browser version, screen resolution and unique device identifiers.
• IP address and location: Your IP address and approximate geographic location at the time of access.
• Session data: Login times, pages visited, games played, bets placed, session duration and in-app navigation patterns.
• Cookies and similar technologies: See Section 6 for full details on cookie usage.

3 How We Use Your Data

CZ77 uses the personal data we collect for the following purposes:

• Account management: To create, maintain and manage your CZ77 player account, including processing your login, resetting your password and maintaining your account settings.
• Identity verification: To verify your age and identity as required to ensure the platform is used by eligible adults only. This is also required during withdrawal processing to confirm account ownership.
• Transaction processing: To process PKR deposits and withdrawals through your chosen payment method — including JazzCash, Easypaisa, Raast, bank transfers, cards and mobile wallets.
• Customer support: To respond to your queries, resolve disputes, investigate complaints and provide assistance with account or payment issues.
• Security and fraud prevention: To monitor for suspicious activity, detect and prevent fraud, protect against unauthorised account access, and investigate any reported security incidents.
• Platform improvement: To analyse how players use CZ77, identify technical issues, improve the user interface and develop new features that better serve Pakistan players.
• Responsible gaming: To monitor gameplay patterns for signs of problematic behaviour and to action any responsible gaming requests you make, including deposit guidance and self-exclusion.
• Promotions and bonuses: To apply bonus credits to your account, track wagering requirements and communicate relevant promotional offers — but only where you have not opted out of marketing communications.
• Legal compliance: To comply with applicable record-keeping requirements and to cooperate with lawful requests from competent authorities where required.

We only process your data where we have a legitimate reason to do so. We do not use your data for purposes beyond those listed above without obtaining your consent first.

4 Payment Data & PKR Transactions

All financial transactions on CZ77 are conducted in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal, your transaction is processed through our payment service partners. The following applies to payment data:

• CZ77 does not store your full debit or credit card numbers on our servers. Card transactions are processed securely through our certified payment gateway partners.
• JazzCash and Easypaisa mobile wallet transactions are processed via the respective payment providers' secure APIs. CZ77 records the transaction reference, amount in PKR, date and time — but does not store your wallet PIN or full mobile wallet credentials.
• Raast and bank transfer details are used solely for the purpose of processing the relevant transaction and are stored only as long as necessary for that purpose and for applicable record-keeping requirements.
• Transaction history — including deposit amounts, withdrawal amounts, dates and payment methods — is stored within your CZ77 account and is accessible to you at any time from your account dashboard.

5 Sharing Your Data

CZ77 does not sell, rent or trade your personal data to any third party. We only share your information in the following limited circumstances:

• Payment processors: Transaction data is shared with our payment service partners (such as JazzCash, Easypaisa, Raast and card processing gateways) solely to facilitate your PKR deposits and withdrawals.
• Identity verification providers: Where we use third-party KYC (Know Your Customer) services to verify your identity, your identity documents may be processed by that service provider under a data processing agreement with CZ77.
• Game studios and software providers: Game providers may receive anonymised session and gameplay data for the purposes of game performance monitoring and RNG auditing. This data does not include your name, contact details or financial information.
• IT and infrastructure providers: Our hosting and infrastructure partners process data on our behalf under strict contractual data protection obligations.
• Legal and regulatory requests: We may share your data with competent authorities if required to do so by law, court order or formal legal process. We will not share more than is strictly required.
• Business transfers: In the event of a merger, acquisition or sale of assets, your data may be transferred as part of that transaction. We will notify you through your registered email if such a transfer affects your personal data.

All third parties who handle your data on our behalf are required to maintain appropriate security standards and are prohibited from using your data for any purpose other than the one for which it was shared.

6 Cookies & Tracking Technologies

CZ77 uses cookies and similar technologies to make the platform work properly and to improve your experience. Here is what we use and why:

• Essential cookies: These are required for the platform to function. They keep you logged in during your session, maintain your account state and enable core features like deposits and game loading. The platform cannot operate without these.
• Preference cookies: These remember your settings — such as language preference and display options — so you do not have to reconfigure them every visit.
• Analytics cookies: We use anonymised analytics data to understand how players navigate CZ77, which pages perform well and where technical issues may exist. This data helps us improve the platform. Analytics data is aggregated and does not identify you personally.
• Security cookies: Used to detect and prevent fraudulent login attempts, unusual session behaviour and other security threats.

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies will affect your ability to use core platform features, including logging in and making deposits.

CZ77 does not use third-party advertising cookies or tracking pixels for ad targeting purposes.

7 Data Storage & Security

CZ77 takes the security of your personal data seriously. We employ the following measures to protect your information:

• Encryption in transit: All data exchanged between your device and CZ77 servers is encrypted using TLS (Transport Layer Security). Look for the padlock icon in your browser's address bar when accessing the platform.
• Encryption at rest: Sensitive personal data and financial records stored on our servers are encrypted at rest using industry-standard encryption protocols.
• Access controls: Access to personal data within CZ77 is restricted to authorised personnel who require it to perform their specific job functions. All staff with data access are subject to confidentiality obligations.
• Regular security assessments: Our platform and infrastructure undergo regular technical security reviews to identify and address potential vulnerabilities.
• Incident response: In the event of a data breach that poses a risk to your personal data, we will notify affected users as soon as reasonably possible and take immediate steps to contain the incident.

While we take every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — please use a strong unique password and never share your login credentials with anyone.

8 Data Retention

CZ77 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable record-keeping obligations. The following general retention principles apply:

• Active accounts: While your CZ77 account is active, we retain all data associated with your account, including registration details, transaction history, gameplay records and support communications.
• Closed accounts: Following account closure — whether at your request or by CZ77 — certain data is retained for a period necessary to comply with financial record-keeping requirements and to handle any post-closure disputes or legal obligations.
• Inactive accounts: Accounts that have been inactive for an extended period may be subject to the platform's dormancy policy. You will be notified before any action is taken on a dormant account.
• Marketing data: If you have opted in to receive promotional communications, we retain your contact preferences until you opt out or request deletion.

Once your data is no longer required and retention obligations have been met, it is securely deleted or anonymised.

9 Your Rights Over Your Data

You have the following rights regarding the personal data CZ77 holds about you:

• Right of access: You can request a copy of the personal data we hold about you at any time. We will provide this within a reasonable timeframe.
• Right to correction: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account details directly from your account dashboard.
• Right to deletion: You may request that we delete your personal data. We will action deletion requests where there is no ongoing legal or contractual obligation that requires us to retain the data.
• Right to restrict processing: In certain circumstances, you may request that we limit how we process your data while a query or dispute is being resolved.
• Right to withdraw consent: Where our processing is based on your consent — for example, for marketing communications — you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
• Right to data portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format.

To exercise any of these rights, contact our support team with your request. We may need to verify your identity before processing certain requests. We aim to respond to all data rights requests promptly.

10 Minors & Age Policy

CZ77 is strictly an adult platform intended for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.

If we discover that personal data has been collected from a person under 18, we will delete that data and close the associated account immediately. If you believe that a minor has registered on CZ77, please contact our support team so we can investigate and act without delay.

Parents and guardians are encouraged to use parental control tools on shared devices to prevent underage access to online gaming platforms. CZ77 supports responsible access and takes underage use seriously.

11 Updates to This Policy

CZ77 may update this Privacy Policy from time to time to reflect changes in how we handle data, updates to the platform, or changes in applicable requirements. When we make material changes, we will notify you by posting a notice on the platform and, where appropriate, by sending a notification to your registered email address.

The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this policy periodically. Your continued use of CZ77 following an update constitutes acceptance of the revised policy.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise a data right, or have a privacy concern you would like to raise, please get in touch with the CZ77 support team:

Email: [email protected]

Our support team is available around the clock. For data rights requests, please include your registered email address and a clear description of your request so we can process it efficiently.

You can also visit our FAQ page for quick answers to common questions about your account and how CZ77 operates.